Leadership · Level 2 · Online
Level 2 Certificate in Principles of Team Leading
Explore team communication, feedback and the responsibilities of supporting colleagues.
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Customer service · Level 2 · Online
Level 2 Certificate in Principles of Customer Service
Develop structured approaches to customer communication, service standards and problem solving.
Business · Level 2 · Online
Level 2 Certificate in Principles of Business Administration
Build understanding of administrative processes, workplace communication and information handling.